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Configure

Use this section after the JSM project is tracked and permissions are in place. Configure the selected JSM project before automation sends customers a feedback link.

  1. Analytics
  2. Survey form
  3. Automation setup: Before you start
  4. Automation setup: Email
  5. Automation setup: Slack
  • AdaptiveSurvey installed.
  • A tracked JSM project.
  • AdaptiveSurvey - Configure project settings permission for the project.

After Automation setup is enabled, use Project Analytics when responses start coming in.