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Jira dashboard gadget

Add AdaptiveSurvey - My CSAT to your Jira dashboard to see your satisfaction score, response count, and recent feedback from the project.

Each person sees feedback for tickets assigned to them, including on a shared dashboard.

AdaptiveSurvey - My CSAT gadget showing the satisfaction score, response count, question scores, and recent feedback AdaptiveSurvey - My CSAT gadget showing the satisfaction score, response count, question scores, and recent feedback

Add the gadget

Section titled “Add the gadget”

Open your Jira dashboard and select Add gadget. Search for AdaptiveSurvey, then select Add next to AdaptiveSurvey - My CSAT.

Jira's Add a Gadget dialog showing AdaptiveSurvey - My CSAT and its Add button Jira's Add a Gadget dialog showing AdaptiveSurvey - My CSAT and its Add button

Configure the gadget

Section titled “Configure the gadget”
  • Project: Select the project where AdaptiveSurvey is enabled and you have access.
  • Date range: Choose the last 7, 30, 90, or 365 days. The default is Last 30 days.
  • Show question scores / Show top indicators: Show the summary for the project’s active survey form. Enabled by default.
  • Show recent feedback: Show or hide recent responses. Choose 3, 5, or 10 under Number of responses. Enabled with 3 responses by default.
  • Show in recent feedback: Optionally include Comments and Question ratings or Experience indicators, depending on the active form. Both are disabled by default.

Select Save. To change these settings later, open the gadget’s ••• menu and select Configure.

My CSAT gadget settings with a project, date range, question scores, and recent feedback display options My CSAT gadget settings with a project, date range, question scores, and recent feedback display options